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EXCHANGES & RETURNS
We want you to be delighted with your purchase! Therefore, we offer a 30 day money back guarantee.
Simply return your item unopened in the original packaging with proof of purchase within 30 calendar days and we will provide a full refund or store credit for the amount of the purchase (less shipping).
We offer a one year warranty on our jewelry, having regard to the fact that jewelry is inherently delicate and all jewelry is subject to reasonable wear and tear.
The customer agrees to take all care while wearing, storing and caring for their jewelry.
The customer also acknowledges that our jewelry will change over time, because it is exposed to sunlight, moisture and personal or artificial oils / chemicals / residues. These changes are an intrinsic part of the jewelry-wearing experience.
We provide instructions for the use of our jewelry, including storage, wearing and caring for it to a high standard. The customer acknowledges these steps are necessary in order to maintain the jewelry well.
PRIVACY & SAFETY
We acknowledge that in the course of business (including obtaining details for subscription to our newsletters or special deals) we obtain personal information and / or private data about our customers.
We undertake not to use, sell, trade or in any other way knowingly transfer that personal information or private data to third parties for any purpose other than the delivery of our core business as a jewelry provider.
STAKEHOLDER CARE
We strive to be an ethical, sustainable business. We draw sustenance, inspiration and materials from nature. Therefore, we wish to give back to her. We commit to offering a high quality vegan range of jewelry. And with every $1000 sold, we will plant a tree to clean the air and provide a harbor for life. We also use recycled materials in our packaging.
In our work, we honor natures gifts and we are proud to pass them on to you.
We want you to be happy with your purchase. Please contact us if you are not satisfied with your experience and we'll try to solve the problem as best we can.
We now offer LAYBUY in our shop - Pay by 6 Weekly Interest Free Instalments
GIFT WRAPPING IS STANDARD